Q1. What products does Pink Decor sell?
We create handcrafted cushions, throws, wall hangings, and soft home furnishings designed to elevate everyday living.

Q2. Are your products handmade?
Yes. Most of our products are handcrafted or finished by skilled artisans, making each piece unique.

Q3. Will the product look exactly like the photos?
We photograph our real products. Minor variations may occur due to lighting, fabric texture, or handmade detailing. We currently use many AI-generated photos that represent our products in different settings, which enable customers to visualize the versatility of the products.

Q4. How long does shipping take?
All orders are shipped within 24 hrs of receiving the order. Orders are usually delivered within 1–5 business days. Delivery time depends on your location and the delivery partner.

Q5. Do you offer Cash on Delivery?
COD availability is shown at checkout and depends on the delivery location.

Q6. Can I return or exchange a product?
Returns or exchanges are accepted only till 15 days. If the product arrives damaged or defective, please contact us within 48 hours of delivery. To ensure a smooth return process for damaged items, we request customers to record an unpackaging video while opening the parcel. Returns can only be processed if the damage is clearly visible in this video.

Q7. How should I care for my products?
Care instructions are provided on each product page. Gentle hand wash or dry cleaning is recommended for most items.

Q8. Do you take bulk or custom orders?
Yes, we accept bulk and select custom orders. Please contact us before placing your order.

Q9. How can I contact Pink Decor?
You can reach us through the Contact Us page or via details mentioned on our website.

Q10. Where are you based?
Pink Decor is an India-based brand, delivering thoughtfully designed home furnishings across the country.